Shipping & Return Policy

Shipping & Return Policy

Orders are processed within 24 hours and ship Monday to Friday excluding holidays. All orders are shipped from Mississauga, Ontario, or Dallas, Texas. Delivery is 2-5 business days after shipped.

DKSI Return Policy

At DKSI, we strive to offer the best shopping experience, including fast and hassle-free returns. Please read the following terms regarding our refund and return policy.

  1. Return Eligibility

Items must be returned within [30] days of purchase. To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. 

  1. Return Process

To initiate a return, please contact us at help@dksi.com with your order number and we will provide you a return label.

  1. Refunds and Exchanges

After we have received your return, we will issue a refund.

DKSI Warranty

At DKSI, we strive to offer the easiest warranty experience, including fast and hassle-free warranty claims. 

For any questions regarding Warranty policy please contact us at help@dksi.com or call us toll free at 877-508-3900.

Find Warranty Registration here.

Find Warranty Claim Here.

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