Orders are processed within 24 hours and ship Monday to Friday excluding holidays. All orders are shipped from Mississauga, Ontario, or Dallas, Texas. Delivery is 2-5 business days after shipped.
DKSI Return Policy
At DKSI, we strive to offer the best shopping experience, including fast and hassle-free returns. Please read the following terms regarding our refund and return policy.
Return Eligibility
Items must be returned within [30] days of purchase. To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging.
Return Process
To initiate a return, please contact us at help@dksi.com with your order number and we will provide you a return label.
Refunds and Exchanges
After we have received your return, we will issue a refund.
DKSI Warranty
At DKSI, we strive to offer the easiest warranty experience, including fast and hassle-free warranty claims.
For any questions regarding Warranty policy please contact us at help@dksi.com or call us toll free at 877-508-3900.
Parking Heater Products (PHP) has warehouses in both Canada and USA, all our products ship from: Mississauga, Ontario, Canada Vancouver, British Columbia, Canada Richardson, Texas, United States of America